HP Deskjet 2540 Troubleshooting

HP Deskjet 2540 won’t print

  • Check for page smears and perform the steps given below.
  • You can resolve the Page smears HP Deskjet 2540 Troubleshooting issue by checking the ink level of the black cartridge and replacing it if required.
  • Inspect the printer for paper jams.
  • Open input and output trays of the printer.
  • Look for jammed paper using a flashlight and remove them if present.
  • Look for jammed paper bits that are stuck in the carriage after opening the cartridge access door.
  • Inspect the ink cartridge levels periodically.
  • Replace the low or empty cartridge if it is low.

HP Deskjet 2540 Troubleshooting


HP Deskjet 2540 Won’t scan

  • Open the scanner lid of the Deskjet 2540 printer.
  • If the paper is loaded with its printed side facing up, remove it and place it down.
  • Look for scratches on the scanner glass and replace it if required.
  • Open the HP Printer Assistant on your computer and start scanning.
  • Check whether the printer is able to scan.
  • Power cycle the printer and try to scan.
  • Reset the printing environment if the above doesn’t work.

HP Deskjet 2540 printer offline

  • If the Deskjet 2540 is connected wirelessly, make sure your router’s connection remains active and stable.
  • Contact your internet service provider if there is an HP Deskjet 2540 Troubleshooting issue with the printer.
  • Make sure the router is placed close to your printer and computer.
  • Check if many devices are attached to the same router.
  • If so, detach them; this will minimize the Wi-Fi channel interference.
  • Detach any USB or Ethernet cables when connected wirelessly.
  • This may cause issues with the network.
  • A Network Configuration Page needs to be printed to verify the connection.

HP Deskjet 2540 Hard Reset

  • Your printer needs to remain turned on before performing you perform a reset.
  • Note the settings of your printer, as they will be erased once the reset is complete. Remove the power cable from the deskjet 2652 printer’s rear.
  • Wait for about a minute.
  • Re-attach the cord to the 123.hp.com/dj2540 printer and wait until it turns on automatically.
  • If it doesn’t switch on, you need not worry; just push the power button.
  • The reset process completes once the printer turns on.

HP Deskjet 2540 Firmware Update

  • Open the HP Smart App on your computer.
  • Make sure your printer and computer are linked to the same network.
  • They can also be connected via a USB cable.
  • Your printer needs to remain turned on throughout the process.
  • Choose your printer name and select Printer Home Page (EWS) under Advanced.
  • Click Web services or Tools.
  • Choose Printer Updates and select Check Now.