HP Deskjet 2624 Troubleshooting

HP Deskjet 2624 won’t print Isssues

The HP Deskjet 2624 troubleshooting issue might be due to ink cartridge problem, outdated firmware, or hardware malfunction.

  • Ensure that you load enough papers into the paper tray.
  • Do not load inappropriate papers or overload the tray.
  • Avoid using non-HP ink cartridges and use only genuine cartridges.
  • Make sure to get the latest version of the driver for the printer.
  • Check whether the printer firmware is up to date.
  • Replace the ink cartridges and clean the printheads regularly.
  • Ensure that the print settings are apt for your current print job.
  • Service the printer in an authorized service center.

HP Deskjet 2624 Not printing black

The printer shows an error code along with a message stating “depleted cartridges must be replaced to resume printing.”

  • Replace the black ink cartridge if it runs low on ink.
  • Do not use non-HP ink cartridge for your printer.
  • Always use genuine HP ink cartridge that is compatible with the printer.
  • Ensure that the ink cartridge is inserted into the designated ink slot.
  • Review the print settings under the installed printer driver.
  • Make sure to clean the ink nozzles on a regular basis.
HP Deskjet 2624 troubleshooting

HP Deskjet 2624 Won’t connect to wifi

  • Shut down the printer and wait until the printer turns inactive.
  • Detach the printer’s power cord from the power outlet.
  • Disable the network or USB connection established on the printer.
  • Power off and power on the router or modem (the one you use).
  • Activate the 123.hp.com/dj2624 printer and tap the Wi-Fi icon on its access panel.
  • Wait for a while and the printer connects to your network.
  • Initiate a print job and check if the issue is rectified.

HP Deskjet 2624 Printer offline

Printer offline error is due to improper/irregular communication between the printer and the network source.

  • Get the HP Print and Scan Doctor tool on your Windows device.
  • Locate the HPPSdr.exe file and install the same.
  • Click the Start icon on the utility tool’s Welcome page.
  • A list of printers displays on the screen.
  • Select the printer for which you have to troubleshoot.
  • Continue with the on-screen guidelines and resolve the connection problems.
  • Click Fix Printing and wait until the utility tool resolves the HP Deskjet 2624 troubleshooting issue.