HP Deskjet 2640 Troubleshooting

Rectify the HP DeskJet 2640 printer’s errors by following the instructions below. In case the steps provided below fail to resolve a recurring HP Deskjet 2640 troubleshooting error, perform a hard reset on the printer.

Steps to Power reset the HP Deskjet 2640 Printer

The HP DeskJet 2640 printer does not embed a control panel and so factory resetting the printer is not possible.

  • Restarting the printer and the computer may rectify all the possible errors.
  • Unplug the USB cable from the printer and then re-plug it.
  • Try connecting the cable to different slots on your printer and computer.
  • Remove the USB cable from the USB hub, if connected.
  • Use a different USB cable purchased from a trusted retailer.
  • Disconnect the other USB devices if they are not in use.

HP DeskJet 2640 Won’t Print

  • Check the estimated ink level on the ink cartridges.
  • Place the ink cartridges into the designated ink slots.
  • Ensure that appropriate papers are loaded in the input tray.
  • Make sure to clean the paper feed rollers.
  • Change the print settings from the single-cartridge mode.
  • Replace the Tricolor ink cartridge if it is depleted.

HP DeskJet 2640 Printer Offline

  • Get the HP Print and Scan Doctor tool to resolve the HP Deskjet 2640 troubleshooting error.
  • Make the 123.hp.com/dj2640 printer as the default device for printing.
  • Reset the print environment and check if the error is fixed.
  • Get the latest version of the printer’s firmware from the manufacturer.

Delete the extra entries except the one in idle status under the Printers list.

  • Turn on your Mac computer and click the Apple icon.
  • Type Print in the address box and press the Enter button.
  • Select the Print & Fax, Print & Scan or Printers & Scanners option.
  • Locate the printer names or model numbers that match with your printer.
  • Right-click all the extra source files and printer queues.
  • Select the Minus option from the drop-down menu.
  • Find the printer that is idle with a green-colored dot next to it.
  • Right-click the printer and go to the Properties menu.
  • Click the Make Default Printer option and then Apply.

HP DeskJet 2640 Won’t Connect to Wifi

Delete the printer drivers that are installed on your computer previously.

  • Remove the USB cable from the printer’s USB slot, if connected before.
  • Do not reconnect it until the printer prompts to do so.
  • Click the Start icon on your Windows computer.
  • Type Devices in the search box and click the Search icon.
  • Single-click the Devices and Printers control panel settings.
  • Right-click the icon with your printer model or name.
  • Select the Remove Device option from the drop-down tab.
  • Make sure to remove all the installed drivers.
  • Exit the Device and Printers window and then proceed further.

Download the HP DeskJet 2640 printer drivers using the Download link on our site and start installing the driver. During installation, the system prompts to choose the connection type. Select the USB Setup method and proceed further. Initiate a print or copy job and check for connectivity HP Deskjet 2640 troubleshooting issues.

HP DeskJet 2640 Driver Unavailable

Go with the step-by-step guide below to resolve the Printer Not Found During USB Setup HP Deskjet 2640 troubleshooting error.

  • Restarting the printer and the computer may rectify all the possible errors.
  • Unplug the USB cable from the printer and then re-plug it.
  • Try connecting the cable to different slots on your printer and computer.
  • Remove the USB cable from the USB hub, if connected.
  • Use a different USB cable purchased from a trusted retailer.
  • Disconnect the other USB devices if they are not in use.

If you add your HP DeskJet 2640 printer to the printer queue on a Mac device, an HP printer driver installs automatically through the Apple Software Update.

  • Turn on your mac device and click the Apple icon.
  • Single-click the System Preferences option from the list.
  • Select the Print & Fax or Printer & Scanners menu.
  • Check if your printer model displays under the Printers list.

If yes, then remove and re-configure the printer to confirm communication.

  • Click the option with your printer’s name and model number.
  • Select the minus sign and click OK to delete the printer from the list.
  • After the printer removes, click plus and then Add Printer or Scanner.
  • Select your printer from the list and proceed further.

If your printer is not listed, click the Plus sign and continue with the on-screen prompts to configure the printer to the printer queue.

In case your printer model is not listed in the Add Printer or Scanner window, confirm that the printer and the computer are turned on and connected to the same wireless network, and also test the internet connection speed. After that, click the Use or Print Using menu and then select your printer name.

HP DeskJet 2640 Firmware Update

Firmware is the essential part of a printer. Update the printer firmware by downloading it from the manufacturer’s site.

  • Access the manufacturer’s website through a browser on your computer.
  • Type your printer model number or name in the Let’s identify your product to get started bar and click Search.
  • Choose the version of the operating system currently installed on your system.
  • Select the Firmware tab and then click the Download option.
  • If the Firmware section does not appear, then there is no update for your printer.
  • Halt until the file saves to a local folder on your computer.
  • Wait for a while and the HP Pinter Update window opens.
  • Ensure that the displayed serial number match with the one on your printer.
  • Click the check-box next to the serial number and then select Update.

HP Deskjet 2640 Printing Issues