HP Deskjet 3755 Troubleshooting

If your 123.hp.com/dj3755 printer pop-up the issue while printing your document. You will get frustrated. You will try to recover the printer and brings to the normal state. If you need any help for guides, we provide simple tips to resolve the HP Deskjet 3755 Troubleshooting issue. Make use of the procedures which are given below and prep your printer.

Color or Black HP 3755 Ink Not Printing

Step 1:Verify estimated ink levels

  •    Windows: Power on the printer. Choose your printer name in the list. Evaluated ink levels display on the HP Printer Assistant home screen.
  •    Mac: Power on your 123 HP Deskjet 3755 printer. Tap the Apple menu–> System Preferences. Select Print & Scan, pick your printer name and tap Options & Supplies.
  •    Select Supply Levels. Estimated ink levels get displayed. Low ink levels affect print quality. Estimated the ink levels regularly.

Step 2:Replace the existing low or empty ink cartridges

  •    Elevate the HP Deskjet 3755 ink cartridge access door. Pause until the printer is stable and noiseless before you start.Press down the ink cartridge to release it and pull it out of its slot. Remove a new ink cartridge from its package.
  •    Place the ink cartridge into its slot. Carefully push the cartridge until it fixes into place. Lock the ink cartridge access door.

Step 3: Clean the ink cartridge of your printer

  •    Use 123 HP Printer Assistant to clean the cartridges. Choose your printer name in the list.
  •    On the Devices Services section, select Clean Cartridges. A Print Quality Diagnostic page prints. Examine the Print quality page.
  •    If the Print quality is acceptable, tap Done. If not, Select 2nd level Clean to move to the next level of cleaning.

123 HP DJ3755 ePrint Email Job Does Not Print

Step 1 : Verify the printer status and requirements

  •    Power up your 123.hp.com/dj3755 printer. Ascertain that your printer is linked to the Internet. Use either a Wired or Wireless network to connect the printer.
  •    Turn on your Web Services. To use HP ePrint, Web Services must remain powered on.
  •    Update the firmware regularly. Check your printer’s control panel for any blinking lights or error message.

Step 2 : Verify the email and print job requirements

  •    Ensure that the correct printer email address is in the To: field. Ensure that the subject line has text.
  •    More than 10 attachments per email print job are not allowed. The total size of the email must be 10 MB or less, including attachments.
  •    Password protected, digitally signed or encrypted documents are not compatible by HP ePrint.

Step 3: Network connection troubleshooting

  •    Based on the network connection ( Wired or Wireless), troubleshoot and rectify common connection HP Deskjet 3755 troubleshooting issues.
  •    Reboot the computer and printer. Ensure that you plugged the cables properly. Disconnect and reconnect the cable and verify it.
  •    For Wireless: Ascertain that the Wireless feature is on, and the printer is linked to the same network as the computer.

123 HP Deskjet 3755 printer offline

  •    A HP Dj 3755 Printer Offline message shows that the system is not able to communicate with the printer.
  •    The default printer driver might have changed from the printer driver you installed to another printer driver such as a Web Services for Devices.
  •    Modify the default printer driver to your originally installed printer driver and ensure the printer is not set for offline usage.
  •    Reboot the printer can help to restore a connection to the system. Ensure that the printer is linked to the system or the network.
  •    In case the printer driver uses the wrong communication port, the printer remains offline as the connection cannot be made.Use the correct port type if the selection does not match the current connection used by the printer.
  •    Update the firmware regularly so that it might rectify the printer offline issue.
  •    Update the firmware regularly so that it might rectify the printer offline issue.
  •    Use a manual IP address connection, it is a direct method of communicating with the printer.
  •    Once you are done with setting a manual IP address for the printer, add a printer port to Windows that corresponds to the new IP address.
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