HP Envy 5660 Troubleshooting

HP Envy 5660 won’t print

  • The envy 5660 printer won’t print issue may occur due to a poor power connection or paper jam. Overcome this issue by referring to the steps below.
  • Ensure the power connection of the printer is secure.
  • Make sure the power cable linked to the device isn’t loose.
  • Wiggle the power cable gently to make sure it is properly connected.
  • Check for damages and ascertain to test the wall outlet for power issues.
  • If this isn’t the HP Envy 5660 troubleshooting issue, look for paper jams.
  • Use a flashlight and search the input and output trays for jammed paper.
  • The carriage access door needs to be opened, now look for bits of paper jammed in the carriage path.
  • Remove them carefully and ascertain not to damage the interior components while removing the paper.

HP Envy 5660 troubleshooting


HP Envy 5660 Printer Offline

  • The Envy 5660 printer offline issue may occur if the printer is in sleep mode.
  • Press any button on the printer to get it to a ready state.
  • Also, check if the Wi-Fi feature of the printer is functioning properly.
  • Power cycle the printer and check if the issue persists.
  • Go to the control panel on your computer, select Devices and Printer.
  • Choose your printer, right click on it and uncheck the Use printer offline option.

How to clean Printhead on HP Envy 5660

  • Cleaning the printhead of the HP Envy 5660 printer can help prevent ink clogs and other issues.
  • Run the HP printer software on your computer.
  • Go to Utility options and run the cleaning process.
  • This tool will help you overcome most hardware HP Envy 5660 troubleshooting issues on your 123.hp.com/envy5660 printer.
  • Run the Automatic printhead cleaner on your computer.
  • If this doesn’t work, open the access door and take the cartridge out.
  • Prepare a mixture of isopropyl alcohol mixed in distilled water.
  • Dip only the contacts of the cartridge in the solution.
  • Leave it to dry, insert it back, and place it into the slot.

HP Envy 5660 Printing Blank Pages

  • The access door needs to be opened.
  • Place your finger on the ink cartridge to make sure they are seated properly.
  • Also, ascertain that genuine HP cartridges are placed in the slot.
  • Check the ink levels of the cartridge by selecting the ink drop icon on the display.
  • Tap View Estimated Ink Level and check if the level of ink is adequate.
  • Clean the page smears using a suitable option in the printer.

HP Envy 5660 Connection Problems

  • Ascertain that the power cord is connected properly.
  • Also inspect the cable for any damage and replace it if required.
  • If connected wirelessly, restart the router.
  • Make sure to commence the printer setup process after you perform printing.
  • Verify the firewall or router settings.
  • Select Start -> Control Panel and check the firewall settings.
  • Change them if required and start printing.
  • Also, check if there are any issues with the router connection and contact your ISP for further support.
  • Check if a compatible HP Envy 5660 printer driver is installed on your computer.

HP Envy 5660 scan to email not working

  • Check the SMTP server setting of the email client on your computer.
  • Make the required changes to the email settings.
  • Use a secure connection, either SSL or TLS.
  • Also, validate the server certificate and make changes to the other settings.
  • Perform the configuration test and check if the HP Envy 5660 troubleshooting issue has resolved.
  • Check if the Scan to Email feature works properly.
  • Make sure the printer is linked to the router.
  • Ensure that the router’s connection is stable.
  • If the above solutions don’t work, perform a printer reset.