HP Envy 6255 Troubleshooting

HP Envy 6255 will not recognize – Apple Mac book

  • The Envy 6255 printer may not recognize your Apple Mac book if the driver is not installed properly.
  • It can also occur if your laptop is not connected to the internet.
  • Check if your Mac computer and printer are linked to the same network.
  • If not, make sure that they share the same network.
  • Check if the latest version of the HP Printer software is installed on your Macbook.
  • If not, update the HP Envy Photo 6255 printer driver.

HP Envy 6255 will not recognize


HP Envy Photo 6255 Offline

  • Power cycle your 123.hp.com/envy6255 printer and check if the issue persists.
  • Select the Devices and Printers list from the control panel of your computer.
  • Right click on your printer and select the default printer icon.
  • Choose See What’s Printing and select Printer.
  • Ascertain to choose the correct port.
  • Also, uncheck the Use Printer Offline option.
  • Try to connect your printer and check if the HP Envy 6255 troubleshooting issue has resolved.
  • If not, check the router lights and ensure that they are blinking properly.
  • Ascertain that the router is providing an uninterrupted internet supply to your computer.
  • If there is an unstable internet connection, get in touch with your ISP (internet service provider).

HP Envy Photo 6255 not Printing

  • The Envy photo 6255 printer not printing issue can occur due to a poor power connection or paper jam. Resolve this issue by going with the steps given below.
  • Ascertain to check the power connection of the printer by making sure that the power cable connected to the device isn’t loose.
  • Wiggle the power cable and make sure it is properly inserted into the printer.
  • Look for damages and make sure to test the wall outlet for any power problems.
  • If this doesn’t seem to be the issue, check for paper jams.
  • Use a flashlight and check the input and output trays for jammed paper.
  • Open the carriage access door and look for bits of paper stuck in the carriage path or rollers.
  • Remove them carefully and make sure not to damage the interior components while taking out the paper.

Envy Photo 6255 Error Code 0XB8D16066

  • Performing a hard reset of the printer is the only way to resolve this issue.
  • The printer needs to be turned on, make sure to wait for the printer to remain silent and idle before you continue.
  • The USB cable needs to be detached from the rear of the printer.
  • Make sure to leave any connections on the printer if the printer is linked to a wireless connection.
  • Detach the power cord from the wall outlet.
  • Wait for a minute and plug the power cord back to the wall outlet.
  • Ascertain to link it to the power outlet directly.
  • Connecting it via a surge protector or power strip may lead to an interrupted power supply.
  • Once you connect the cable, the printer powers on automatically.
  • If not, push the power button.
  • Printing a test page will ensure that the HP Envy 6255 Troubleshooting issue has resolved.

HP Envy 6255 Scanning Problems

  • Resolve scanning issues in the Envy 6255 printer by updating the printer firmware. If none of the problems work, carry forward the instructions given below.
  • Open the scanner lid and check for any damage on the scanner platen.
  • Open the ADF assembly and remove any jammed paper if present.
  • Download and install the HP Print and Scan Doctor tool.
  • Run the Diagnostics of the tool to overcome scanning issues.
  • Detach the USB cable from the printer and reattach it.
  • Select Control panel on your computer and choose Programs -> Programs and Features.
  • Now choose Uninstall the HP Print software, and the printer software gets uninstalled.
  • Re-install the software and verify whether the HP Envy 6255 Troubleshooting issue persists.
  • If yes, contact our tech support team.