Setup HP Laserjet Pro Mfp M428fdw Printer

How To Do The HP LaserJet Pro MFP M428FDW Setup?

HP LaserJet Pro MFP M428FDW Setup


HP LASERJET PRO MFP M428FDW UNBOXING SETUP

The HP LaserJet Pro MFP M428FDW printer is an excellent machine that can be used both at home and office. Check this page for more information about HP LaserJet Pro MFP M428FDW setup.

Unboxing and initial setup:

  •   Take out the printer and check the box contents.
  •   Remove the orange tape and take out the printer.
  •   Remove all packaging materials from around the printer.
  •   Remove the thin film from the control panel.
  • Note: The toner cartridge is pre-installed.

  •   Connect the power cable between the HP LaserJet Pro MFP M428FDW printer and the AC outlet.
  •   Turn on the printer by pressing the Power button.
  •   On the control panel, select the language and tap Next.
  •   Choose the region or country and tap Next.
  •   Set the date and time and tap OK.

Paper Loading Steps:

Load the paper in the main input trays, and you can also load paper in the other two trays based on your preference.

  •   Pull the input tray and remove it entirely outside of the printer.
  •   Adjust the paper width guides to the outermost direction.
  •   Load the plain paper inside the tray.
  •   Adjust the paper width guides until they fit inside the tray.
  •   Slide the tray completely into the printer and close it.

HP LASERJET PRO MFP M428FDW DRIVER

HP LaserJet Pro MFP M428FDW printer driver download is essential for the printer’s better performance. You can freely download and install the driver from the HP website. Let’s see how to download and install the HP LaserJet Pro MFP M428FDW driver.

Before you download the driver, check which Windows version you have and which is based on 32 bit or 64 bit. You can check this in two methods:

Method 1

  •   Right-click My Computer and choose Properties.
  •   You can see your Windows edition, and below the System, you can see your system type (64 bit or 32 bit).

Method 2

  •   Click on the Start menu on your computer.
  •   Type About and select System.
  •   You can see your Windows edition, and below the System, you can see your system type (64 bit or 32 bit).

HP LASERJET PRO MFP M428FDW DRIVER DOWNLOAD

  •   On your computer, visit the Official HP website.
  •   Click on Software and Drivers and select Printer.
  •   Enter HP LaserJet Pro MFP M428FDW printer in the product search bar and click on the Submit option.
  •   Click on Choose a different OS.
  •   Choose Windows from the Operating System drop-down menu.
  •   Select your Windows version from the Version drop-down menu and click Change.
  •   Click on All drivers.
  •   Select your required driver and click Download.

HP LASERJET PRO MFP M428FDW DRIVER INSTALL

  •   On your computer, open My Computer or This PC and open Downloads.
  •   Double-click on the downloaded file.
  •   A pop-up window appears. Select Yes to make changes to your computer.
  •   Check whether your printer is turned ON, paper is loaded, and cartridges are installed.
  •   Click Continue.
  •   Accept the installation agreement and click Next.
  •   The selected software is installed.
  •   Select Manual Setup and click Next.
  •   A connection option window appears, select USB (Wired) or Wireless connection and click Next.
  •   Now, connect one of the ends of the USB cable to the printer and the other end to your computer.
  •   The connection is detected, and the driver installation completes.
  •   Follow the on-screen instructions and click Finish.

HP LASERJET PRO MFP M428FDW USB SETUP

HP LaserJet Pro MFP M428FDW supports a rear USB 2.0 high-speed port to be connected to a computer. To connect your HP LaserJet Pro MFP M428FDW printer with a USB cable, follow these steps.

  •   On your computer, visit the official HP website.
  •   Type HP LaserJet Pro MFP M428FDW in the product search box and click Submit.


  •   Download and Install the printer software.
  •   Follow the on-screen instructions.
  •   On the Connection option screen, select USB.
  •   Connect the HP LaserJet Pro MFP M428FDW printer to the computer using a USB cable when prompted.
  •   Follow the on-screen instructions and then just complete the process.
  •   Finally, print a test page and check if the connection is working fine after HP LaserJet Pro MFP M428FDW setup.

HP LASERJET PRO MFP M428FDW WIRELESS SETUP

To set up your printer using a Wireless connection, follow any of these methods.

Connect using HP Smart app:

  •   Place your HP LaserJet Pro MFP M428FDW printer and the computer near the Wi-Fi router.
  •   Turn on your Wi-Fi on your computer and connect to the network connection.
  •   Enable Bluetooth on the computer to detect the printer during the setup.
  •   Download the HP Smart app from HP-Microsoft Store.
  •   Sign in or create an HP account to access your HP printer’s functions.
  •   After creating an account, click Add Printer or the plus sign to search the printer from the list icons.
  •   Follow the instructions to complete the process.

Connect using Router (Wi-Fi Protected Setup):

To connect your HP LaserJet Pro MFP M428FDW printer to your Wi-Fi network using the WPS button on your router, follow the below steps.

  •   Place your HP LaserJet Pro MFP M428FDW printer near the Wi-Fi router.
  •   Press and hold the Wireless and the Power buttons on the printer for five minutes until the blue light flashes.
  •   Hold down the WPS button on your router until the connection process begins.
  •   Wait for the wireless light to stop flashing.
  •   The HP LaserJet Pro MFP M428FDW printer is now connected to the network.

HP LASERJET PRO MFP M428FDW PRINT SETUP

Print setup in Windows:

  •   Check whether the printer is turned on and the paper is loaded.
  •   From your software program, select the Print option.
  •   Now, select your HP LaserJet Pro MFP M428FDW.
  •   To change settings, click on the Properties or Preferences option.
  •   Click the tabs in the print driver in order to configure the available options.
  •   On the finishing tab, set the paper orientation.
  •   Set the paper source, size, type, and quality settings on the paper quality tab.
  •   The HP LaserJet Pro MFP M428FDW print setup is done.
  •   Now, just click the Print button to print the job.

Mobile Printing-Print from your Apple device:

Print documents and photos from iPhone and iPad using AirPrint.

  •   Check whether the printer is turned on and the paper is loaded.
  •   Open the document you want to print and tap the Share icon.
  •   Tap the Print icon.
  •   Select your HP LaserJet Pro MFP M428FDW printer and change the print settings such as paper size, number of copies, etc.
  •   Finally, tap Print.

HP LASERJET PRO MFP M428FDW SCAN SETUP

Scan by using HP Easy Scan software:

  •   Check whether the originals are placed on the scanner glass.
  •   Click the Start menu > All Apps.
  •   Click HP and then select your printer name.
  •   Click the Scan option and then choose Scan a Document or Photo.
  •   Adjust the settings if necessary and click Scan.

HP LASERJET PRO MFP M428FDW COPY SETUP

Copy setup:

  •   Load the original document on the scanner or automatic document feeder.
  •   On the printer’s control panel, touch the Copy icon.
  •   Touch the Document icon.
  •   Select your required copy settings.
  •   Touch Copy to begin the process.

Copy on both sides (automatic):

  •   Load the original document on the scanner or automatic document feeder.
  •   On the printer’s control panel, touch the Copy icon.
  •   Touch the Document icon and then 2-sided.
  •   Select the required option you want to use for the copy job.
  •   Touch the Copy button.

HP LASERJET PRO MFP M428FDW TROUBLESHOOTING

Apart from its benefits, HP LaserJet Pro MFP M428FDW printer also has some issues occurring during printing like printer not working, paper jam, printer offline, etc. There are some troubleshooting methods for solving these issues.

Hp Laserjet Pro Mfp M428fdw Troubleshooting

HP LASERJET PRO MFP M428FDW WON’T PRINT IN WINDOWS 10

Replace Toner cartridge:

  •   Open the front door.
  •   Remove the used toner cartridge from your printer.
  •   Grab the new toner cartridge from the pack and remove the orange tape.
  •   Shake the cartridge to spread the toner evenly.
  •   Align and install the toner cartridge inside the printer.
  •   Close the front door.

Clear paper jam:

Clear the paper jam in the document feeder

  •   Open the document feeder cover and gently pull the jammed paper out.
  •   Close the document feeder cover.
  •   Open the document feeder tray cover and pull the jammed paper out slowly.
  •   Close the document feeder tray cover.

Clear paper jam from the input tray

  •   Take out the tray from the printer.
  •   Next, remove the paper from the input tray and discard the jammed or damaged paper.
  •   Load the plain paper into the tray.
  •   Reinsert the input tray back into the printer and close it.

HP LASERJET PRO MFP M428FDW NOT PRINT

Use HP Smart app:

  •   Open the HP Smart app.
  •   Click Printers –> Diagnose & Fix –> Start.
  •   Wait until the analysis completes.
  •   On the Diagnose & Fix screen, view the result.
  •   Click Test Print.

Clean the Printheads automatically:

  •   Touch the Settings icon on your HP LaserJet Pro MFP M428FDW printer Control Panel.
  •   Touch Tools > Clean Printhead.
  •   Now, the printer starts cleaning the printhead and prints a test page.
  •   Check if the print quality is good, and then touch Done.
  •   If the print quality is not satisfied, touch Clean Again.
  •   Your HP LaserJet Pro MFP M428FDW printer cleans the printhead again and then prints another test page.


HP LASERJET PRO MFP M428FDW OFFLINE

Check your power connection and reset the printer:

  •   Check whether the power cord is perfectly connected to the printer.
  •   Make sure that the printer is receiving electrical power.
  •   Press the Power button to switch on the printer.
  •   Turn Off the power button.
  •   Remove the power cord from the wall outlet.
  •   Please wait for 15 minutes and plug it back into the wall outlet.
  •   Turn on the Power button.
  •   Check for an error message on the printer.

Set as default printer:

  •   First, click on the Windows Start menu on your computer.
  •   Type Control Panel in the search bar. Click on it.
  •   Click Hardware and Sound > Devices and Printers.
  •   Locate your HP LaserJet Pro MFP M428FDW printer and right-click on it.
  •   Select Set as default printer.

Disable the Offline Printer Option:

  •   On the PC, go to Start Windows.
  •   Type Control Panel in the search bar. Click on it.
  •   Click Devices and Printers and right-click on the HP LaserJet Pro MFP M428FDW printer.
  •   Select See what’s printing. Go to the Printer menu and check if the Use Printer Offline option is enabled.
  •   Select disable if it is enabled.

Changing the printer properties:

  •   Go to Start Windows.
  •   Type Control Panel in the search bar. Click on it.
  •   Click Devices and Printers and right-click on the HP LaserJet Pro MFP M428FDW printer.
  •   Select See what’s printing and choose Printer Properties from the list icons.
  •   Go to port and select IP Address from the list icons.
  •   Enable the SNMP status and click OK. If you need tech help to perform HP LaserJet Pro MFP M428FDW setup, don’t hesitate to call us.

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