HP Officejet 2620 Troubleshooting

HP Officejet 2620 Offline

  • This issue can be overcome by going through the steps below.
  • Make sure your 123.hp.com/oj2620 printer is turned on.
  • Perform the steps on the control panel of your computer.
  • Select Devices and Printers and choose your printer.
  • Right click on it and uncheck the Use Printer Offline option.
  • Now start printing.
  • If this doesn’t help, check if the printer is in sleep mode.
  • If so, press any button to activate it.
  • Also, check whether the Wi-Fi feature of the printer is active.

HP Officejet 2620 troubleshooting


HP Officejet 2620 Scanning and Copying Issue

  • Open the scanner lid of the Officejet 2620 printer and check if there are any scratches on the scanner glass. If so, replace the glass.
  • Check if there are any jammed paper inside the Automatic Document Feeder. Do so by opening the ADF assembly and removing the paper that is stuck in the loader.
  • Check for ink smears on the copied or scanned page and clear them.
  • Select the Setup button on the display panel and choose Tools -> OK.
  • Open the cartridge and clean the area that surrounds it.
  • Now place the cartridge into the printer properly.

HP Officejet 2620 Printing Blank Pages

  • Open the door in front of the printer.
  • Take the cartridge out of the slot.
  • Inspect the ink cartridge and clean the contacts properly.
  • Place the cartridges into the printer and close the door.
  • Now print a page and check if the error persists.
  • If so, contact our technical experts for assistance.

HP Officejet 2620 Not Connecting

  • Check the connection between your printer and router.
  • Wiggle the cables that are linked to the printer to ensure a proper connection. This resolves most connection HP Officejet 2620 troubleshooting issues with your printer.
  • Check if the router’s lights are lit up.
  • Make sure the internet connection of your router is proper.
  • Else, contact your internet service provider (ISP).
  • Run the HP Print and Scan Doctor on your computer.
  • This lets you check the connection status of your printer.

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