HOW TO DO HP OFFICEJET PRO 8020 SETUP?

Being an All-in-One printer, HP OfficeJet Pro 8020 delivers the required prints and meets the user’s needs. As this printer supports wireless connectivity, you can easily connect any wireless device to it. The setup process involves hardware and software installation. On this page, we have given the steps for the HP OfficeJet Pro 8020 setup in detail. Continue reading them and enjoy error-free printing.

HP OfficeJet Pro 8020 setup

HP OFFICEJET PRO 8020 UNBOXING SETUP

If you are new to the HP OfficeJet Pro 8020 printer setup, the steps given below will guide you through it.

Unboxing the printer:

  • Start by unpacking your printer and checking the supplied components.
  • Remove the protective tapes and covers.
  • Using the provided power cord, connect the printer to an electrical outlet.
  • Press the Power button if the printer fails to power on automatically.
  • Set your basic preferences on the touchscreen panel.
  • Touch Confirm to save the settings.

Installing the cartridges:

  • Open the front door and the ink cartridge access door.
  • Wait for the carriage to stop moving.
  • Remove the ink cartridges from the package.
  • Take out the protective seals from the cartridges.
  • Insert each cartridge into the carriage, respectively.
  • Next, close the cartridge access door and front door.
  • Touch OK on the control panel to finish initializing the cartridges.

Loading print media:

  • Start by sliding out the paper input tray.
  • Slide apart the paper guides.
  • Insert a stack of legal paper into the paper input tray.
  • Tap OK on the printer control panel.
  • Wait until the alignment page is printed.
  • Touch Scan after placing the alignment page and align the cartridges.

Now, you have completed the hardware setup. Continue reading the steps to begin the software setup.

Software Setup:

  • If you have a software installation disc, begin the driver installation on your computer by inserting it into the CD drive.
  • If you don’t have the CD-ROM, download the driver and run the setup file.
  • Accept the EULA and choose your connection method.
  • Follow the on-screen instructions and make your printer detected.
  • Install the required software by selecting them in the setup wizard.
  • After installing the driver, verify the printer functionality.

HP OFFICEJET PRO 8020 DRIVER

A driver acts as a communication bridge between your printer and computer. HP offers various drivers for the HP OfficeJet Pro 8020 printer. In addition, you can get the drivers or apps from various platforms. If you would like to install the HP Smart app for your printer, you can get it from the App Store on iOS, Apple Store on Mac, Microsoft Store on Windows, and Google Play Store on Android.

HP OFFICEJET PRO 8020 DRIVER DOWNLOAD

Are you looking for a clear-cut method to download an HP printer software? You can quickly finish that part by clicking the Driver Download button on this page. Alternatively, you can get the driver for your HP OfficeJet Pro 8020 printer from the official HP site by following these steps.

  • To begin with, open the default browser on your computer.
  • Verify if the Internet connection is stable.
  • Go to the official HP site.
  • Input your printer model number in the search field and hit the Enter key.
  • In the left-side panel, click the Software, Drivers and Firmware tab.
  • Wait until your OS version is detected automatically.
  • Choose the required driver from the available list and click the Download button.
  • Wait until the driver is downloaded.
  • You can access the downloaded file from the Downloads section of your browser.

HP OFFICEJET PRO 8020 DRIVER INSTALL

Installing the HP Easy Start software:

  • Once you have downloaded the HP Easy Start software from the official HP site, go to the Downloads section of your browser.
  • Double-click the downloaded file to run the setup wizard.
  • Click Continue on the Welcome screen.
  • Accept the EULA and click Continue.
  • When the setup wizard prompts, connect your printer to your computer.
  • On the Printer found screen, check if your printer is listed.
  • If your HP printer is not listed, click the My Printer is Not Shown button and carry out the on-screen instructions to make your printer detected.
  • Next, install the required software by selecting them in the setup wizard.
  • After completing the installation, print a test page to check if your PC can communicate with your printer.

HP OFFICEJET PRO 8020 WIRELESS SETUP

Before starting the wireless setup:

  • Ensure that your printer is turned on.
  • Place your printer close to your router.
  • Identify the wireless network credentials such as SSID and network key.
  • Connect your computer to your wireless network.
  • Identify the wireless network credentials such as SSID and network key.
  • Connect your computer to your wireless network.

Wireless setup using the Wireless Setup Wizard:

  • Navigate to the printer control panel and touch the Wireless icon.
  • Select Settings –> WirelessSettings.
  • Tap the WirelessSetupWizard button.
  • Wait for your printer to detect the nearby wireless networks.
  • Select your SSID from the displayed list.
  • Input the network key and follow the on-screen instructions.
  • Once your printer is connected to the wireless network, print a network configuration report.

Installing the HP Smart app

The wireless setup isn’t completed yet. You have to connect the HP OfficeJet Pro 8020 printer to your PC wirelessly. For that, you can make use of the HP Smart app.

  • To begin with, install the HP Smart app.
  • Run the app and accept the EULA.
  • If prompted, sign in to your HP account.
  • Next, click the icon or symbol to add a new printer.
  • Select the Set Up a New Printer option.
  • If your printer is not detected, select the Wireless option as your connection type.
  • Carry out the instructions in the app and complete the wireless setup for your HP OfficeJet Pro 8020 printer.
installing-the-hp-smart-app

HP OFFICEJET PRO 8020 WIRED SETUP

A wired setup can be established using a USB or an Ethernet cable. If you wish to have a network-connected printer, execute the Ethernet setup. Otherwise, move on to the USB setup to connect your printer directly to your computer.

Ethernet setup:

  • Using a standard Ethernet cable, connect your printer and router. The Ethernet cable must be connected to your router’s LAN port.
  • Once the connection is made, print a network configuration report.
  • Next, connect your computer to the same network to which your printer is already connected.
  • After establishing the wired network connection, install the printer software on your computer.

USB setup:

  • Do not connect your printer to your computer until you run the HP setup wizard.
  • Disconnect any cable connection between your printer and computer.
  • Make sure that you close all the running apps on your computer.
  • Run the driver installation wizard.
  • Accept the license agreements and start connecting the USB cable at both end ports.
  • Wait until the setup wizard detects your printer.
  • Once the connection is made, add your printer and print a test page.

HP OFFICEJET PRO 8020 HOW TO PRINT

Loading paper:

  • First, pull out the paper input tray from the printer.
  • Slide apart the paper-width guides in the tray.
  • Insert a stack of plain paper into the paper input tray. Make sure that it is placed in portrait orientation and with the print-side facing down.
  • Adjust the paper stack with the paper-width guides.
  • Refix the paper input tray into the printer and pull out the tray extension.
  • Once you have loaded the paper into the paper tray, turn on the printer and connect it to your computer.

Printing from a computer:

  • Open the document you want to print.
  • Click File –> Print. This opens the Print dialog box.
  • Choose your printer’s name from the drop-down menu.
  • Click on Properties or Preferences.
  • Specify the required print settings in the dialog box that appears.
  • Save the settings and click Print to print your document from the computer.

HP OFFICEJET PRO 8020 HOW TO SCAN

Scanning on HP OfficeJet Pro 8020 can be executed in several methods.

Method 1: Using the printer control panel

  • Before starting the scan, ensure that you have installed the HP printer software on your computer.
  • Connect your printer and computer over a wireless network or via a USB cable.
  • Place the original document on the scanner glass.
  • If necessary, you can load the original document into the document feeder.
  • On the touchscreen control panel, select the Scan option.
  • Choose the Computer option and select your computer name as the scan destination.
  • Touch the Start Scan button to scan your document.

Method 2: Using the HP printer software

  • Verify if the connection between your printer and computer is stable.
  • Open the HP printer software on your computer.
  • Make sure that your printer name is selected.
  • Click Print, Scan & Fax –> Scan.
  • Select ManageScantoComputer –> Enable.
  • Return to the main menu and click Scan a Document or Photo.
  • Specify the required scan settings.
  • Choose either Save as PDF or Save as JPEG.
  • For advanced scan settings, click the More link at the top-right corner of the dialog box.
  • Finally, click Scan to start scanning your document.

HP OFFICEJET PRO 8020 HOW TO COPY

To make copies using your HP OfficeJet Pro 8020 printer, follow the steps given below.

  • Start by placing the original document on the scanner glass.
  • Ensure that the paper input tray is loaded with enough paper.
  • On the touchscreen control panel, select Copy.
  • Touch CopySettings and specify the copy settings you want.
  • Select the Save Current Settings option to save the settings as defaults.
  • Input the number of copies and touch the Copy button to make copies.

HP OFFICEJET PRO 8020 HOW TO FAX

To send a fax, you must do the following preparations.

  • First, connect the provided telephone line cord to your printer’s LINE port. Remember to connect the other end to a telephone wall jack.
  • Next, place the original document you want to fax on the scanner glass.
  • Tap the Fax icon on the control panel.
  • Touch Send Now and specify the required fax settings.
  • Tap Send to send the fax.

HP OFFICEJET PRO 8020 TROUBLESHOOTING

Is your printer affecting your daily productivity? Issues are common and can happen due to several reasons. You have to identify the actual cause of the issue to bring your printer back to work normally. Here we have discussed a few troubleshooting solutions for the common issues. We hope it might help you fix the problem. If you need our assistance in resolving the printer issue, contact us by clicking the Call button on this page.

HP OFFICEJET PRO 8020 IS NOT PRINTING

  • If your HP OfficeJet Pro 8020 printer is not printing any documents, the first thing you should check is the printer status.
  • If you find your printer is in sleep mode, touch any button on the control panel. Otherwise, restart your printer.
  • Next, check if your printer is loaded with enough paper.
  • Check if the connection between your printer and computer is stable.
  • On your computer, open the Print dialog box and click Preferences or Properties.
  • Verify the print settings.
  • Click OK and retry to print your document.
  • If the problem persists, run the HP Print and Scan Doctor diagnostic tool to fix it automatically.

HP OFFICEJET PRO 8020 PRINTER OFFLINE

If your HP OfficeJet Pro 8020 printer status is offline while performing HP OfficeJet Pro 8020 setup on your Windows computer, try these troubleshooting steps to fix it instantly.

  • First, check if the connection between your printer and computer is stable.
  • Next, check the power status of your printer. Connect it to a stable electrical supply to get uninterrupted services.
  • On your computer, open Control Panel and click the Devices and Printers tab.
  • Locate and select your printer icon from the available list.
  • Right-click the printer icon and select the See what’s printing option.
  • Cancel the pending print jobs, if any.
  • In the Printer tab, ensure that the Use Printer Offline option is deselected.
  • Once again, right-click the printer icon and select the Set as default printer option.
  • Now, the printer status must be changed to online.

HP OFFICEJET PRO 8020 CLEAN PRINTHEAD

Using the printer control panel:

  • Ensure that your printer’s paper tray is loaded with enough paper.
  • With the printer turned on, touch or swipe the touchscreen panel to open the dashboard.
  • Select the Setup option and touch the PrinterMaintenance button.
  • Pick the option to clean the printhead.
  • Carry out the on-screen instructions and complete cleaning the printhead of your HP OfficeJet Pro 8020 printer.

HP OFFICEJET PRO 8020 PRINT QUALITY ISSUES

Is your print quality becoming poor day by day? If yes, then fix the problem on your HP OfficeJet Pro 8020 printer by following these steps.

  • Ensure that QuietMode is disabled on your printer.
  • Open the front door and the ink cartridge access door.
  • Take out each ink cartridge from the carriage.
  • Verify if you have removed the protective seals from the cartridges.
  • Refix the cartridges into the carriage and close the door.
  • Touch Setup on the control panel and select Reports.
  • Touch Print Quality Report to review the print quality.
  • If the problem remains unsolved, clean the printhead and align it using the control panel. If you have any further queries regarding HP OfficeJet Pro 8020 setup, call us.

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