[Solved] HP Officejet Pro 9010 Troubleshooting


HP Officejet Pro 9010 Printer Offline

  • Download and run the HP Print and Scan Doctor tool to sort out the HP Officejet Pro 9010 Troubleshooting issue.
  • DTry to set the currently used printer as the default one.
  • In Windows, search for devices and click the Printers and Scanners option from the list.
  • Uncheck the box next to the Let Windows manage my default printer option.
  • Select the printer name that is similar to the same on the driver settings and then select Manage.
  • Choose the Set as Default option under Manage your device.

HP Officejet Pro 9010 Printing Blank pages

  • Use genuine ink cartridges that are compatible with the printer model.
  • Verify the estimated ink level of the cartridge.
  • Place a sufficient amount of paper on the input tray.
  • Tap the Setup icon on the printer’s operation panel.
  • Select Tools -> OK. Click Estimated Ink Levels ->OK.
  • If the ink level is critically low, replace the old ink cartridge with a new one.
  • Try to use an automated tool to clean the Printhead.

HP Officejet Pro 9010 Won’t Scan

  • If the scanner does not work after updating the OS, try to follow the steps below.
  • Check if the Scan app is compatible with the operating system.
  • Select the Finder option and click Go.
  • Double-click Applications and select Image Capture.
  • Choose the printer name from the list and start scanning.
  • If the scan issue persists, uninstall the printer software and reinstall it.
  • Try to install the driver that is compatible with the OS.
  • Reboot the system to fix the HP Officejet Pro 9010 Troubleshooting issue.

HP Officejet Pro 9010 Not Connecting to Wifi

  • Ascertain that your 123.hp.com/ojpro9010 printer and system are connected to the same network.
  • Never link your printer to a guest network.
  • Assign the frequency of the router to 2.4GHz.
  • Disable the firewall settings for a while.
  • After establishing the network connection, re-enable it.
  • Remove all the metal objects between the printer and router.
  • Check if the network name is correct.

HP Officejet Pro 9010 Printer Not Found

  • If the printer name does not show up after installing the driver, follow the instructions below.
  • Reset the print environment of your Mac system.
  • Locate the Apple menu on the system and click on it. Choose the System Preferences option.
  • Select the Print and Fax or Print and Scan option based on the settings.
  • Right-click on the Printers window and choose Reset printing system.
  • Click the Reset icon in the confirmation window to start the process.
  • Type the Administrator name and password in the respective tabs.
  • Click OK to complete the reset process.

HP Officejet Pro 9010 Factory Reset

  • Check if the printer is turned off.
  • Wait until the printer completes the warm-up process
  • Long-press the Power button.
  • After a while, press and release the Start Copy Black option two times.
  • Now long-press and release the Cancel button three times.
  • Refrain from proceeding until the Wi-Fi network status light blinks.