You can print, copy, scan, or fax using the HP OfficeJet Pro 9015e printer. It delivers only professional-quality color prints. You can use this printer for presentations, brochures, and flyers. This highly-functional, versatile printer provides fast printing with speeds up to 22 ppm. With automatic two-sided printing and scanning, this printer saves valuable time.To access all its features, you need to set up the printer correctly. You will need a guide to complete the HP OfficeJet Pro 9015e setup, and thus, we are here!We are about to discuss the complete printer setup. So, carefully note down the instructions or execute them as you read.

HP OfficeJet Pro 9015e Setup

HP OfficeJet Pro 9015e Unboxing Setup

Let us unpack the HP OfficeJet Pro 9015e printer.

  •   Take the printer carefully out of the box and remove all the tapes, stickers, and other packing materials from the printer.
  •   Slowly lift the scanner lid and remove all the packing materials from the scanner glass.
  •   Close the scanner lid.
  •   Connect one end of the power cord to the back of the printer and the other end to an electrical outlet.
  •   Press the Power button on the printer.
  •   Use the control panel to set your preferences. Choose your preferred language and tap Confirm.
  •   Next, choose your country/region.
  •   Open the front door and gently lift the ink cartridges access door.
  •   Unwrap the cartridge and remove the labels or tapes from it.
  •   Insert the cartridges safely into the respective slots.
  •   Next, open the paper tray and move the guides apart.
  •   Load a stack of paper into the tray and adjust the guides. Close the paper tray and then pull out the output tray extender.
  •   Make use of the control panel to print and scan the alignment page.
  •   Now, install the printer driver and enjoy printing.

HP OfficeJet Pro 9015e Driver

To start printing, scanning, copying or faxing documents, you need a proper printer driver. So, look for a compatible driver with full functionalities. Let us see how to download the driver. This is the initial stage of the HP OfficeJet Pro 9015e software setup.

HP OfficeJet Pro 9015e Driver Download

  •   Visit the HP site to download the driver.
  •   Click the Support tab.
  •   Choose the Software & drivers section.
  •   On the next page, select Printer.
  •   Now, click on the Choose a different OS option.
  •   Select your operating system and its version from the drop-down lists.
  •   Under All drivers, you can find a list of drivers for your printer and operating system.
  •   Select the driver and click Download.

HP OfficeJet Pro 9015e Driver Install

  •   After completing the download, open the driver file from the browser, or go to Downloads and double-click on the driver file.
  •   The system will automatically extract the file.
  •   Follow the prompts to complete the HP OfficeJet Pro 9015e Setup and installation.

HP OfficeJet Pro 9015e Wireless Setup

Before going into the wireless setup,

  •   Ensure that the printer is not connected to your network using an Ethernet cable.
  •   Your preferred wireless network must be set up and working correctly.

Wireless setup using the HP Smart app:

  •   Connect your computer to your wireless network.
  •   Turn on the wireless capabilities of your printer.
  •   On the printer control panel, go to the dashboard, tap the Wireless icon, and choose the Gear icon.
  •   Tap Wireless Settings.
  •   Tap the Toggle button next to Wireless to switch it on.
  •   Now, check if the printer is in Wireless setup mode.
  •   When it is in HP OfficeJet Pro 9015e Wireless setup mode, the Wireless light blinks slowly.
  •   In case you are setting up the printer for the first time, it will be ready for setup when it is powered on. It starts searching for the HP Smart app to connect for less than two hours and then stops searching.
  •   To turn on the wireless setup mode again, go to the Wireless Settings menu and choose Restore Network Settings. Continue the HP OfficeJet Pro 9015e Setup when the wireless light on the display blinks blue.
  •   Now, open the HP Smart app and click the + icon or the Add Printer option to add your printer.
  •   When a prompt appears, create an HP account and register your printer.
  •   If the printer is connected, the wireless light remains solid.

HP OfficeJet Pro 9015e Wired Setup

In case you are setting up for the first time, do not connect the printer with a USB cable. HP+ printers do not work as we expect when USB is used for setting up for the first time.

  •   Remove any label covering the USB port.
  •   Now, connect the USB cable between your printer and computer.
  •   Launch the HP Smart app on the computer.
  •   Click the + icon or Add Printer and choose the option to add your printer.
  •   Follow the instructions to add your printer.
  •   When a prompt appears, create an HP account and register your printer.

We have provided instructions for the HP OfficeJet Pro 9015e wireless and wired setups.

Hp Officejet Pro 9015e Wireless Setup

HP OfficeJet Pro 9015e How to Print

Here, we provide basic instructions to print using the HP Smart app. You have the facility to directly print from your Android, iOS, Windows 10, or Mac device.

Hp Officejet Pro 9015e Install

How to Print from a Windows 10 Device

  •   Make sure that you have loaded paper and installed the ink cartridges correctly.
  •   Open the HP Smart app on your Windows 10 system.
  •   Make sure that your printer is selected on the HP Smart Home screen. If not, select the printer from the list.
  •   Choose Print Photos and locate the photo you want to print. Click Select Photos to Print.
  •   Or, if you want to print documents, choose Print Documents and locate the document you wish to print. Click Print.
  •   If you want to change your print settings, click More Settings.
  •   After choosing your settings, click Print to begin printing.

HP OfficeJet Pro 9015e How to Scan

Let us see how to scan a document or photo using the device camera.

Scanning from a Windows 10 device:

Use the HP Smart app on your camera device to scan a document or photo with the device camera.

  •   Open the HP Smart app.
  •   Select Scan –> Camera.
  •   Place a document or photo in front of the camera and click the round button at the bottom of the screen.
  •   You can adjust the boundaries if required. Click Apply.
  •   If you want to add more documents or photos, click Add Pages. Likewise, if you’re going to edit your document or image, click Edit.
  •   Now, choose the file type you want and click Save. Or, click the Share icon to share with others.

HP OfficeJet Pro 9015e How to Copy

Let us see how to copy from the printer.

  •   Load paper into the input tray.
  •   Make sure that you place the original print-side down on the scanner glass.
  •   Or, place the print-side facing up in the document feeder.
  •   On the printer control panel, tap Copy.
  •   Choose Document or ID Card.
  •   Enter the number of copies and make changes to other settings if needed.
  •   Tap Copy.
HP Officejet Pro 9015e Print Setup

HP OfficeJet Pro 9015e How to Fax

Follow the instructions to send a fax from the printer control panel.

  •   Place your original facing down on the scanner glass. Or, place the original print-side up in the document feeder.
  •   On the printer control panel display, tap Fax.
  •   Tap Send Now.
  •   Give the fax number using the keypad or select it from the phone book.
  •   Tap Send.

HP OfficeJet Pro 9015e Troubleshooting

Here, we discuss the common problems faced by the users with their printers. Most of these problems are caused due to wrong printer or print settings. Below are the common HP OfficeJet Pro 9015e Setup issues and their troubleshooting procedures.

HP OfficeJet Pro 9015e Not Printing

Whenever your printer is not printing, check for the following.

  •   Make sure your printer is turned on.
  •   Check if the printer is connected to the network.
  •   Use the original HP cartridges.
  •   Load the paper correctly.
  •   Make sure your printer is not offline or paused.
  •   Check the printer control panel for any error message. If it shows any error message, do the necessary troubleshooting procedures to fix it.
  •   Restart your printer and computer.

HP OfficeJet Pro 9015e Print Quality Issues

To improve the print quality, follow these instructions.

  •   Use the original HP cartridges.
  •   Select the appropriate paper type and print quality.
  •   Check the ink levels. If the ink level of a cartridge is low or empty, replace it immediately.
  •   Align the printhead.
  •   If there is enough ink on the cartridges, print a diagnostics page.
  •   Check the blue, magenta, yellow, and black boxes on the diagnostics page.
  •   If you find streaks in the color and black boxes or no ink in any of the boxes, automatically clean the printhead.

HP OfficeJet Pro 9015e Printer Offline

If your printer goes offline, try setting your printer as the default machine.

  •   On your Windows 10 system, go to the Start menu. Select Windows System –> Control Panel –> Hardware and Sound –> View devices and printers.
  •   Right-click on your printer name and select Set as default printer.
  •   Now, try using the printer.

HP OfficeJet Pro 9015e Clean Printhead

In this section, we teach you how to clean the printhead from the printer software itself.

  •   Load the supported plain white paper into the paper tray.
  •   Launch the HP printer software.
  •   Click Print, Scan, & Fax –> Maintain Your Printer and access the Printer Toolbox.
  •   Now, click the Clean Printheads option under the Device Services tab.
  •   Follow the prompts to complete this process.

From unboxing to troubleshooting, we have covered almost everything for the HP OfficeJet Pro 9015e printer. The procedures are given step-by-step for better understanding. We hope this article assists you for HP OfficeJet Pro 9015e setup and troubleshooting your printer.


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